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A call is like a job card in the way that it is a list of necessary tasks to complete. Tasks are grouped into categories referred to as Work Items. Hav...

Header The account name and call date is displayed in the header at the top of the page. You will also find a number of other controls here including o...

Perenso defines a work item as a group of tasks or responsibilities to fulfill in a call, where applicable. The work item types available in Perenso ar...