Summary
Moving accounts between territories is easily done within Perenso Administrator.
Accounts are typically put into a 'Territory' which is an 'Account Group'. The Account Group is then attached to a user. When an Account Group is attached to a user, they gain access to every account in that territory.
There are 2 ways you can change accounts within a territory:
- Moving a single account
This is done if you only have 1 or 2 accounts to move.
It is a manual process but is the easiest way to do a small number of changes. - Bulk moving accounts by group
Accounts are placed into groups and these groups are assigned to users.
You can move groups between users using Administrator. - Bulk moving accounts by import
If moving a large number of accounts, the best method is to export a list of accounts, make the changes in Excel and then import those changes.
Moving a single account
- Login to Perenso Administrator.
- From the left hand side select Accounts.
- Search for the account you wish to move.
- Click on the account to open its details.
- Click on the Groups tab.
- Change the group to desired one and Save Changes.
Bulk moving accounts by group (for Structures)
- Login to Perenso Administrator.
- From the left hand side select System Config > Account Types.
- Click on the appropriate Account Type.
- Click on the Fields tab.
- Click on the Groups tab.
- Click on the field that contains your Structure group.
- Click on the Groups tab to view the groups within that Account Group Field.
- Using the relevant hyperlinks, drill down to the level you want to move.
- Click on the button Change Parent for the group you want to move.
- Select the new parent group you want to move this account group to.
- Click Move to this Parent.
Bulk moving Accounts by Export
Exporting a list of accounts
- Login to Perenso Administrator.
- From the left hand side select System Config > Exports.
- Click New Export.
- Leave the "Type" dropdown as Account and enter a description.
- Click Add Export.
- Click on the newly added export.
- From the section "Select Fields to Export", tick on the fields you wish to export.
- From the section "Output Format", enter a file name .
- Click Save & Export.
Changing Accounts and reimporting
- Open the exported file using Microsoft Excel.
- Remove all rows that you do not wish to make changes to.
- In the Group column, change the existing value to the new group you want that account to be in.
Note: it is important the description in this field matches the exact description of a group that exists in Perenso. - Save the changes to the Excel sheet and close Excel.
- Login to Perenso Administrator.
- From the left hand side select System Config > Imports.
- Click New Import.
- Under the "New Import" section, select:
- Import Type = Account
- Data Sources = Excel - Enter a description.
- Click Select File and select the file created above.
- Check the details on the "Import Details" screen, then click Next.
- From the "Field Mapping" section, map the fields in your Excel sheet to the relevant fields in Perenso.
- Click Next > Next > Start Import.
You have now exported a list of accounts, made changes to them and then re-imported these changes.
This can be done for more than simply groups as shown above - for example this can also be done for Account Names, Addresses etc.