New Features
ID | Description | Comments
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FS9-96 FS9-104
| Implement ‘Failed Reasons’ for Head Office Requirement and Compliance Check items | Users can now select predetermined failed reasons for Actions and Compliance Checks when set up by the Perenso Admin.
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Improvements
ID | Description | Comments
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FS9-199 | Add the ability to prefix “Primary Phone Number Hyperlinks for Softphone Support” | When a prefix is defined, clicking on the Primary Number link will load the phone number with the prefix.
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Bug Fixes
ID | Description | Comments
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FS9-193 | Investigate a way to improve new columns in Order Management page | After R18, dependent on screen resolution and zoom settings, the Order Management page would sometimes extend to multiple lines. This has been fixed.
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FS9-190 | Column headings not seen in Call Summary when not enabled for the Order work item | Column heading successfully seen in Call Summary as description set in Web Admin.
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