Summary


A new option is now available when resending orders.

Users can now choose to resend orders with a new Order Suffix or a different Distributor Account Number.


Steps

  1. Log into Web Manager and click on Orders.

  2. Click on the Order you wish to resend.
    The Order must have been sent for the ability to resend the Order.

  3. Go to the What has been Sent tab.

  4. Click Resend on the Order Batch you wish to resend.

  5. Enter in the Reason for Resending.

  6. If you wish to resend the Order with a different suffix, make sure to tick Send with a different Order Suffix.

  7. If you want to resend the order with a different Distributor Account Number, you can do so by checking the Send with a different Account Number checkbox.
    After selecting this option, you can change the Account Number.

  8. Click Resend to successfully resend the order.