Summary


A new option has been added when resending orders in Web Admin and Manager.

Users can now choose to resend orders with a new Order Suffix or a different Distributor Account Number.



Steps

  1. Log into Web Administrator and navigate to Ordering > Order Management.

  2. Click on the Order you wish to resend to load Order Details popup.
    The Order must be 'Sent' for the ability to resend the Order.

  3. Go to the What has been Sent tab.

  4. Click Resend on the Order Batch you wish to resend.

  5. Enter in Reason for Resending.

  6. If you wish to resend the Order with a different suffix, make sure to tick Send with a different Order Suffix.

  7. If you want to resend the order with a different Distributor Account Number, you can do so by checking the Send with a different Account Number.
    After selecting this option, you can change the Account Number.

  8. Click Resend to successfully resend the order.