What you can do in Offline Mode:

  • Open a call from the current day if it is cached

  • View and edit details of Accounts with a cached call

  • Add call objectives for an Account in a cached call

  • Take orders without deals in a cached call

  • Perform store checks in a cached call

  • View content in a cached call if it was previously synced

  • Complete and save activities in a cached call
NOTE: Orders taken in Offline Mode will be placed on hold automatically because they need to be reviewed before being released.


Not possible in Offline Mode:
  • Add new diary entries

  • Edit existing diary entries

  • Add an account

  • View existing entries on other days

  • Access Objectives menu

  • Access Status menu

  • View history for non-cached accounts

  • Download new content

  • Apply deals to an order

  • View product sales history

  • Send orders

  • Change password